Contact Arcane Ascension: Tactics

ismurray LLC · Raleigh, North Carolina

One address reaches everything: ian@ismurray.com. Every message is read. Expect a reply within a few working days.

Support and bug reports

Email ian@ismurray.com. A report is far easier to act on when it includes:

Press and partnerships

Same address, with “press” in the subject line. Screenshots, the game's icon, the store artwork, and the trailer can be supplied at full resolution on request, and review builds are available for every platform the game ships on.

Privacy and data requests

Questions about what the game collects are answered in full by the privacy policy. To exercise a right under GDPR, CCPA/CPRA, or an equivalent law, write to the same address; because the game collects no directly identifying information, include whatever identifier you have — an online username, or the app-instance id from the game's settings — so the request can be matched to something.

Deleting an online account

Online accounts are anonymous and can be deleted from inside the game in about three taps. Full instructions, and what happens to finished matches, are on the delete-account page. If you no longer have the game installed, email the address above with your online username and the account will be deleted for you.

Phone

Business phone: +1 (984) 468-6949. Email is usually faster for player support and anything that needs a screenshot or a share code; use the phone when a live conversation is clearly better.

Mailing address

ismurray LLC
4030 Wake Forest Rd Ste 349
Raleigh, NC 27609
United States

This is the registered business and mailing address for the publisher. It is appropriate for formal correspondence, vendor onboarding, and verification requests that require a postal address.

Where to write

Email (support, press, privacy)
ian@ismurray.com
Phone
+1 (984) 468-6949
Publisher
ismurray LLC, Raleigh, North Carolina, United States
Business site
ismurray.com
Play the game
play.arcane-ascension.com

Elsewhere